A real plumber on the phone, any hour
Plumbing emergencies don't wait for business hours, and neither do we. Colvex answers the phone 24/7, walks you through stopping the damage, and dispatches a licensed technician with the parts to handle most emergencies in a single visit. You get an arrival window by text and a flat-rate price approved before any work begins — no overtime mystery math, even at 2 a.m.
We serve homes and light commercial properties across the Dallas–Fort Worth metroplex, including Plano, Frisco, and Dallas.
Plumbing emergencies we respond to
- Burst or frozen pipes and active supply-line leaks
- Sewer backups into tubs, showers, or floor drains — see drain & sewer
- Water heater failures, leaks, and no-hot-water calls
- Slab leaks surfacing through floors or at the foundation edge — see slab leak detection
- Failed shutoff valves, overflowing toilets, and fixture floods
- Gas leaks — leave the area and call 911 or your gas utility first, then call us for the repair
Emergency plumbing questions, answered
Do you really answer the phone 24/7?
Yes. Our emergency line — (469) 892-7600 — is answered around the clock, every day. Emergencies are dispatched immediately; non-urgent calls are scheduled into the next available window.
How fast can an emergency plumber get to me?
It depends on where you are in the metroplex and current call volume. When you call, we give you a realistic arrival window immediately and confirm it by text, with the technician tracked to your door.
Do you charge extra for nights and weekends?
Every job is quoted as a flat rate you approve in writing before work begins, whatever the hour. There's no hidden overtime multiplier added after the fact.
What counts as a plumbing emergency?
Anything actively causing damage or making the home unsafe: burst pipes, sewage backing up, a leaking water heater, no water to the home, or a suspected gas leak. If you smell gas, leave first and call 911 or your utility — then call us for the repair.
Straightforward, guaranteed work
Help is one call away — 24/7.
Call now for immediate dispatch, or book online and we'll confirm your window by text.