Skip to content
24/7 Emergency Plumbing — burst pipe or no hot water? Call now: (469) 892-7600
Home / Privacy Policy

Privacy Policy

Effective date: August 17th, 2026·

What we collect

When you request service, we collect the information you provide: name, phone number, service address, service details, and any photos you attach. Our website may also collect standard analytics data (pages visited, referral source, device type) and advertising attribution identifiers.

How we use it

We use your information to schedule and perform plumbing services, communicate about your service request by call or text, process payment, and improve our services and advertising. We do not sell your personal information.

Text messaging

By submitting a service request with your phone number, you agree to receive service-related text messages (appointment confirmations, arrival notifications, follow-ups). Message frequency varies by service activity. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help. Consent to receive texts is not a condition of purchase.

Sharing

We share information only with service providers who help us operate (scheduling, payment, communications platforms), and as required by law. Advertising platforms may receive conversion data (such as that a service request occurred) in aggregate or hashed form.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at admin@colvexplumbing.com or (469) 892-7600.

Contact

Colvex Plumbing LLC · Serving the Greater Dallas–Fort Worth Metroplex · admin@colvexplumbing.com

Call 24/7Book